Our standard UK Mainland delivery is FREE. Most rugs are delivered within 2 working days of placing your order with the exception to the offshore postcodes the rugs are delivered between 3-5 working days.

How will I know when my order will arrive?
When your order is dispatched we email your delivery tracking information allowing you to see when your order will arrive and also you will receive the email through the corresponding courier regarding the delivery through which your parcel is sent.

What if I miss the delivery?
If you miss the first delivery attempt our courier will leave a card allowing you to re-arrange the delivery on a convenient date.

Can my order be delivered to a different address other than my billing address?
Yes, we can deliver to an alternative address or even your place of work if this is more convenient for you. Please do notify us regarding the change of address prior to dispatch as extra postage charge will have to be incurred once the item is dispatched.

Can my order be left with a neighbour?
Yes, our courier may try to deliver your order to a neighbour only if instructions are given at the time of purchase.

Can my order be left in my porch, shed, garage etc?
Unfortunately we shall not be able to leave your parcel at a safe place as a signature is required as proof of delivery.

Courier Companies used

Yodel, Royal Mail, My Hermes, Fed Ex, Parcel Force, UPS, TNT, APC, UK Mail.